Reference

How mt661 Handles Your Account and Rights

This page sets out the legal framework that covers your use of mt661, including account terms, data handling and how your wallet activity is treated. Availability depends on local law and is accessible only where local regulations permit.

Account Terms ApplyDANA, OVO, GoPay Wallet PolicyData Retention RulesIndonesia-Region EligibilityContact Rights Included
mt661 How mt661 Handles Your Account and Rights
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your rights, want to request your account data or need to raise a concern about how your information is handled, our support team is the right first point of contact. We handle legal and policy queries separately from general account help, so please specify the nature of your request when you write in.

Live Chat Open the chat widget in your account dashboard and select the policy or legal category to connect with the right team.
Email Support Send your data request or legal query to our support email address, which is listed inside your account settings page.
Account Ticket Log a formal ticket through the help section of your account. Tickets related to data or policy are routed to the dedicated compliance team.
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We built the account and data practices at mt661 around a straightforward principle: you should know what we hold, why we hold it, and how to get it changed or removed. The four areas below cover what we actually do, not a generic list of promises.

Cookie and Tracking Policy We use session cookies to keep you logged in and to remember your wallet preference between DANA, OVO and GoPay. Analytics cookies are optional and can be declined in your browser settings.
Account Security Practices Your account is protected by password hashing and OTP verification on login. Any change to your linked e-wallet — DANA, OVO or GoPay — triggers an additional confirmation step.
Data Retention and Deletion We keep transaction and account data for the period required by standard platform retention rules. Once your account is closed, you can request full deletion by contacting support with your account ID.
How to Request Your Data Submit a data-access request through the help ticket system or via email. Include your registered account email and we will respond with your data record within the standard handling period.

Legal Policy Questions We Get Most Often

The questions below come from real account holders asking about their rights, their data and how policy applies to their specific situation. If your question is not covered here, use the support ticket system to get a direct answer.

Yes, if you access mt661 from Indonesia. Eligibility and lawful access depend on local law in your region, and you are responsible for verifying that online account activity is permitted where you are.

Wallet transaction data is stored to verify your deposit and withdrawal history. We do not share e-wallet data with third parties and do not use it for marketing without your consent.

Yes. Submit a data-access request through the account help ticket or by email with your registered account email. We will compile your data record and send it within the standard handling period.

Account and transaction data is retained for a defined period after closure, in line with standard platform practices. You can request full deletion after closure by contacting the support team directly.

We notify you through your registered account when terms are revised. Continuing to use the platform after an update is accepted as agreement to the revised version.

Use the live chat in your account dashboard, send an email to the support address in your account settings, or log a formal ticket specifying a data or policy concern so it reaches the right team.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.