Reference

How mt661 Handles Your Personal Information

This Privacy Policy tells you exactly what data mt661 collects when you access our platform, how we use it, and what controls you have over it. Availability of our services depends on local law and is subject to eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData retention limitsYour right to request changes
mt661 How mt661 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, update, or remove information we hold about you, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through the in-app help section. We aim to respond to data requests within a reasonable timeframe and will confirm receipt of your query once it is logged.

Live Chat Access live chat from inside your logged-in account. Our team can verify your identity and handle data queries directly from there.
Email Support Send your privacy request or data correction query to our support email. Include your registered mobile number so we can locate your account quickly.
In-App Help Open the help section from your account menu on mobile or browser. Select the privacy or account topic and submit your request through the form provided.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security controls at the account and infrastructure level to keep your data from being accessed without authorisation. Your session is protected by SSL encryption on every page, and your wallet details — whether linked to DANA, OVO, or GoPay — are stored only in tokenised form. Here is how each key area works in practice.

Account Security

Login sessions use OTP verification tied to your registered mobile number. We do not store raw passwords; authentication tokens expire and reset on each new device session.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your device settings. You can clear these from your browser at any time without losing your account data.

Data Retention

Account data is kept for as long as your account is active. Transaction records tied to DANA, OVO, or GoPay deposits and withdrawals are retained as required by applicable rules, then deleted.

Requesting Changes

You can request a correction or deletion of your personal data by contacting support. We verify your identity before making any change to account or wallet information.

Common Questions About Your Privacy on mt661

These are the questions we hear most often about data, account privacy, and your rights when using mt661 in Indonesia. Each answer reflects how we actually handle these things — not a generic policy template.

We only share wallet identifiers with the payment processor needed to complete your transaction. No wallet data is shared with advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email with your registered details. We will compile and send your data record once your identity is confirmed.

We use session and preference cookies to keep your login active and remember your device settings. You can clear or block cookies in your browser without losing your account.

Account data stays active while your account is open. Transaction records — including DANA, OVO, and GoPay movements — are retained for the period required, then deleted.

On account closure, personal data is scheduled for deletion within our standard retention window. Transaction records required under applicable rules are held for the minimum necessary period only.

Reach our support team through in-account live chat or email. Flag it as a privacy concern and we will escalate it to the right team for review and response.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.